Very good furniture. Not cheap but fairly priced IMHO.
Nice place to shop , accommodating, stored new furniture for couple weeks while house was being painted (painter was delayed on prior job). Fairly quick in resolving issues- had trouble with a piece of Amish furniture wrong knobs where used, also a door was not mounted square which was unusual for that type of furniture.
A few days later my aunt received the custom made arm and head pieces and they were sewn with ripples and did not remotely fit the chair arms. I took them to them to the Schoolcraft store and the sales person took out her file and said " My she has been a busy girl." That was a totally offensive comment since the reason for the additional calls was for inferior customer service and product. SHE WAS the busy person, not Girl, in attempts to get the warranty acknowledged and get the Schoolcraft Vandenberg and Sons store to follow through with making the product correct. The sales person agreed the arm pieces were definitely inferior and a credit was made to her account.
The tension spring has been ordered and it is my hope the problems will be solved. If not I will write again.
Wondeful service and great selection of high quality furniture .
Massive selection, very friendly staff, and well priced.
I recommended Vandenberg and Sons furniture to my elderly aunt and I am sorry I did. She purchased a recliner and a week after it was delivered continued to have difficulty with the power lever to recline and asked to return it. At that time also chose a different color. The chair was delivered and because she is so small the spring tension forced her upright all of the time and she was unable to recline. She called the Schoolcraft store and they said there was nothing they could do. I called the Schoolcraft store and they said all of the chairs are like that and there was nothing they could do. I called the BEST, the manufactruer of the chairs and they said since the chair was under warranty the Schoolcraft Vandenberg and Sons only needed to order a spring and send a repairman to adjust the tension.
Vandenberg Sons Furniture Inc is a US Furniture Store based in Schoolcraft, Michigan. Vandenberg Sons Furniture Inc is located at 12000 North US 131, Schoolcraft, MI 49087, USA.
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